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Privacy & Safety


The Toffee Shop do not disclose buyers’ information to third parties. Cookies are used on this shopping site to keep track of the contents of your shopping cart once you have selected an item, to store delivery addresses if the address book is used and to store your details if you select the ‘Remember Me’ Option. Data collected by this site is used to:

1. Take and fulfil customer orders.
2. Administer and enhance the site and service
3. Only disclose information to third-parties for goods delivery purposes

As required by the UK Data Protection Acts of 1984, 1998 and The General Data Protection Regulation (GDPR) (EU) 2016/679, we follow strict security procedures in the storage and disclosure of information which you have given us, to prevent unauthorised access.

Your Toffee Shop account is kept on the website www.thetoffeeshop.co.uk indefinitely and you are welcome to close it at anytime by contacting us. You can change your data by logging in or by contacting us at sales@thetoffeeshop.co.uk.

Any enquiries (wholesale, wedding and contact) are retained on the server and a copy is forwarded to sales@thetoffeeshop.co.uk; we retain these for up to 3 years on our email and indefinitely on our server – please email us if you would like any of these deleted.

Payment Methods


Payment is via a Third Party Gateway for your own security. Payment information is never stored on the website or within the business.

You can have full confidence that our on-line ordering service is fully secure. All credit card transactions processed from this site use 128 bit encryption are safe and secure .Once you reach the order process, you will be connected to Worldpay’s secure server, a padlock appearing at the bottom of your browser window will confirm this. Also, the address in the address bar of your browser will change to https://www instead of http://www. Both are signs you are entering a secure site.

Accepted payment methods:

– Credit / Debit Cards
– Offline Payments

Donate to Hospice at Home

Established in 1997, Hospice at Home Carlisle and North Lakeland, (Hospice at Home) is a registered charity providing high quality, palliative care and support to patients, family members and carers affected by life limiting illness.